Quality and Reliability Engineering International , Int. 15, pp. 457-468, 1999.

Part Manufacturer Assessment Process

M. Jackson, A. Mathur and M. Pecht
CALCE Electronic Products and Systems Consortium
College Park, Maryland, USA 20742

R. Kendall
Celestica Inc.
North York, Ontario, CANADA M3C 1V7


The part manufacturer's organizational quality system practices and policies affect the quality and integrity of electronic parts, which in turn affect the level of risk inherent in the use of the parts in the equipment suppliers' systems. An effective parts selection and management process may be followed to reduce the risk inherent in part use. One step in a parts selection and management process is part manufacturer assessment. The results of part manufacturer assessment allow an informed parts selection decision to be made by the equipment supplier. This paper presents guidelines and criteria for conducting part manufacturer assessment and quantifying the findings of the assessment process.

The paper also identifies the type of part manufacturer information equipment suppliers must collect and assess, prior to part use, in order to reduce the risks associated with part use. The information may be collected via questionnaires, surveys, site visits, telephone, accredited third party surveillance organizations, or any other method chosen by the equipment supplier and found to be effective. The information gathering method will be a function of the supplier’s resources, potential volume of business with the part manufacturer, criticality of parts under assessment, and historic experience with the part manufacturer. Key words: parts selection, parts management, part manufacturer assessment, quality.

Complete article is available to CALCE Consortium Members.

[Home Page][Articles Page]